FAQ Sakrami Jewelry
Here you will find answers to frequently asked questions about our jewelry, shipping, returns and customization. Also, if you don’t find what you’re looking for, don’t hesitate to contact us-our team is always ready, in fact, to help you.
All of our jewelry is made of 9KT, 14KT, 18KT gold and 925 sterling silver. In particular, we use high quality finishes and selected stones to ensure an excellent standard.
Yes, much of our jewelry is designed and handcrafted in Italy. Because of this, we can offer products with attention to detail and high quality.
Yes! We offer customizations such as engravings, choice of name and finish variations on many items. In this way, you can make your jewelry unique.
Of course! Contact us for custom requests-we will do our best to create a unique piece of jewelry designed according to your specifications. Thus, you can wear a truly personal piece.
Yes, all our jewelry meets European standards and is nickel free. As a result, they are safe for even the most sensitive skin.
Delivery is usually in 2-5 business days for most products. However, items with precious stones or wedding rings may take a few days longer.
Yes, we do international shipping. Cost and time vary depending on the destination.
You will receive an email with the tracking code as soon as your order ships.
We accept credit cards, PayPal, Klarna and bank transfer.
Absolutely. Our site uses SSL encrypted connections to ensure 100% secure shopping.
Yes, we have a selection of jewelry designed especially for babies and children, ideal for christenings, birthdays, communions and other special occasions. All products are made of safe and baby-friendly materials.
Yes, you have 14 days to request a return. Personalized products are not returnable unless defective.
In case of defective or damaged product, we will replace it free of charge. Send us photos and description of the problem within 3 days of receipt.
You can email us, or write to us directly on WhatsApp. We generally respond within 24 hours.
Yes, each piece of jewelry comes with an elegant gift box and certificate of authenticity, ready to be given as a gift.
Yes, we offer seasonal promotions and discounts for events (weddings, christenings, etc.). Contact us for customized offers.
We do not currently offer direct exchange service. If you need assistance, please contact us and we will evaluate the best solution together.
We do not currently offer an official warranty, but if you encounter a problem with your order, please contact us; we will do what we can to help you.
FAQ Sakrami Jewelry
FAQ Sakrami Jewelry
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Sakrami | Preziosa di Storri e Okulicz S.r.l. | Via G. Ferraris, 252 A 52100 Arezzo (AR) | S.L Via P. Calamandrei, 137 52100 Arezzo (AR)| VAT: IT02200160519
© 2025 Sakrami Inc. All rights reserved.
© 2024 Sakrami Inc. All rights reserved. |
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© 2025 Sakrami Inc. All rights reserved.
Sakrami | Precious of Storri and Okulicz S.r.l. | Via G. Ferraris, 252 A 52100 Arezzo (AR)
S.L Via P. Calamandrei, 137 52100 Arezzo (AR)| VAT: IT02200160519